THE TITLE INDUSTRY STANDS AT THE GATEWAY TO A NEW PHASE OF ITS DIGITAL TRANSFORMATION. There’s no longer any question as to whether the future of the title agent will lean on technology and automation. Now, as the industry evolves past the basic adoption of title production platforms or rudimentary tech stacks, a new set of questions (and challenges) is emerging.

Settlement services firms today wrestle with issues such as cybersecurity, adaptability, futureproofing, and above all, determining which combination of technologies will best suit their unique needs. As we move deep into a dramatically different era of mortgage lending and digital settlement services, it’s becoming clear that title decision-makers will need to continuously assess the ever-changing needs of their clients. These leaders also need to evaluate what’s available in the way of technology solutions and how to best combine them without the need for expensive customizations or integrations.

The Next Phase of Title Automation Starts With the Ability to Pivot

As the capabilities of emerging technology only accelerate in their development, it’s imperative that title agents become and stay adaptable. The era of the 10-year refinance boom is likely over, and title-related businesses will need the capability to quickly pivot not only to serve rapidly changing client needs or new compliance requirements, but to maintain a competitive edge as well. The title business of today and tomorrow will require a strategic focus that includes dynamic, adaptable technology and workflow. Agents will need to be ready to implement and integrate emerging technologies, update existing systems and react quickly to changing requirements. Owners and decision-makers will need to deploy solutions that are not only effective right now, but which also have the flexibility to evolve with the industry, ensuring longevity and relevance in the face of rapid technological advancements.